ENA Privacy Policy
Last updated: September 2025
At Egyptian Nile Adventures (ENA), we respect your privacy and are committed to protecting your personal information.
This policy explains what data we collect, how we use it, and your choices regarding that information.
Who We Are
Our website: https://www.exploreENA.com
Email: hello@exploreENA.com
Information We Collect
When you fill out a form, make an inquiry, or book a tour, we collect the details you provide — such as your name, email address, phone number, and travel preferences.
We use this information only to:
- Respond to your inquiries and manage bookings
- Deliver the tours, services, or digital materials you requested
- Improve our offerings and communications
Comments & Reviews
When you leave a review or comment on our site, we collect the information you share (for example, your name, rating, comment, and optional photo).
We also collect your IP address and browser type to help detect spam and ensure reviews are authentic.
If you use a profile image or avatar, it may appear publicly next to your review once approved.
Reviews may be displayed on relevant tour pages or in marketing materials to help other travelers make informed choices.
Media Uploads
If you upload photos (for example, as part of a review, story, or photo challenge), please avoid submitting images with embedded location data (EXIF GPS).
Visitors to the site may be able to download and extract this information if it exists in the file.
You retain ownership of your images. By uploading them, you grant ENA a non-exclusive right to display or share them on the website and related social platforms, unless you request removal.
Login and Cookies
When you log in to a paid or member area (available in future updates), we use cookies to maintain your session and remember your preferences.
These cookies do not contain sensitive information and expire automatically after a set period.
Our site also uses limited cookies to improve performance and personalize your browsing experience. You can disable cookies at any time through your browser settings, though some features may not work properly without them.
Payments
Payments are processed securely through trusted providers such as Stripe.
ENA never stores or has access to your full credit card details.
Email Marketing
If you sign up for a free resource, downloadable guide, or newsletter, we collect your email address to send ENA updates, travel tips, and special offers.
You can unsubscribe at any time using the link at the bottom of each email.
Embedded Content
Some pages may include embedded content (such as videos, maps, or social media posts).
Embedded content from other websites behaves exactly as if you had visited those sites directly — meaning they may collect data about you, use cookies, or track your interaction according to their own privacy policies.
Data Sharing
We do not sell or rent your personal data.
We only share information with trusted third-party service providers who help us process payments, send emails, manage bookings, or operate our website securely.
Data Retention
We retain inquiry, booking, and review data only as long as necessary to:
- Provide the requested services
- Comply with legal or accounting obligations
- Maintain business records for internal reference
If you would like your data removed, you can request deletion at any time.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask that any incorrect data be updated
- Request deletion of your data (unless we are legally required to retain it)
To make a request, contact us at hello@exploreENA.com.
We will respond to all valid requests within a reasonable timeframe.
Where Your Data Is Stored
Your data is securely stored on our hosting provider’s servers and may be shared with third-party systems (such as payment processors or email services) solely for the purpose of delivering ENA services.
Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us at: